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Cancellation Policy

Read our cancellation policies below. To make changes regarding your scheduled activities, call us at: (952) 492-5333.

Bookings of less than 10 people require 72 hours notice to cancel reservations.
Cancellations made 72 hours or more in advance of appointment will receive a full refund or a one time reschedule.
Cancellations made less than 72 hours will not be refunded or rescheduled, but can be transferred to another guest.

 

We operate our tours RAIN OR SHINE. However in the case of severe winds or lightning our course management will determine if a tour is cancelled. Guests may be notified at any time, even during a tour,  of the cancellation for safety reasons.

If we cancel your tour, we will work with you to reschedule. If you are not able to reschedule with us due to our cancellation, you will receive a full refund.

We MUST START TOURS ON TIME. Late arrivals and no shows forfeit their payment and spot. No refunds. We will do our best to fit you in another tour if there is room. 

GROUPS OF 10 OR MORE people require a 7 day cancellation notice. Cancellations made within the 7 days forfeit the deposit, or can be rescheduled.

*GROUPS OF 20 OR MORE people require a 14 day cancellation notice. Cancellations made within the 14 days forfeit the deposit, or can be rescheduled.